Shipping Policy

1

Order Process

Once you place an order on NG Electronics, you will receive a confirmation via email or SMS. Our team will start processing your order. In some cases, we may contact you for verification.

2

Pricing & Payment

All prices are listed in INR (₹). We accept the following payment methods:

  • UPI (Google Pay, PhonePe, Paytm)
  • Debit / Credit Cards
  • Net Banking
  • Cash on Delivery (if available)
3

Shipping Policy

Orders are processed within 1-3 working days. Delivery usually takes 3-7 working days depending on location. Shipping charges (if any) will be shown at checkout. Tracking details will be shared after shipping.

4

Return & Replacement Policy

If you receive a damaged or defective product, you can request a return or replacement within 7 days. The product must be unused and in its original packaging.

5

Cancellation Policy

Orders can be cancelled before dispatch. After dispatch, cancellation is not allowed. Refunds (if applicable) will be processed within 5-7 working days.

6

Warranty Policy

Some products come with manufacturer warranty. Invoice is required for warranty claims. Physical damage is not covered under warranty.

7

Important Notes

  • Product images are for reference only; actual product may vary.
  • NG Electronics can update this policy anytime without prior notice.

Customer Support

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Location
Pune, Maharashtra, India
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Working Hours
Mon–Sat: 9:00 AM – 7:00 PM
🏅 ISO 9001:2015 Certified Manufacturer